Cornell’s Jewelers has been part of Rochester for more than 100 years, and Michael and Courtney Cornell join us to talk about what it takes to carry that legacy into the next generation. From emotional customer stories and community involvement to the realities of working together as a married couple, this episode offers a behind-the-scenes look at one of Rochester’s most respected family businesses.They also share thoughts on Rochester’s hidden luxury market, the evolution of customer service, and the importance of philanthropy throughout the community.
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